Finance - Frequently Asked Questions :
1. During contingency bill preparation, budget amount is shown as 0. How does one rectify this issue?
Kindly share the budget format through mail.
2. While selecting approval group in contingency bill creation, an error “Encountered an unexpected error”. Why?
In path Finance→ Bills, instead of choosing details option, kindly choose update option. The bill page will show. Click save button and then forward.
3. While forwarding the salary bill to treasury, it shows WF_PLSQL Error. How does one rectify this issue?
Please check functional role assigned to this approver. If Functional role is assigned, but issue still exists, kindly share a mail to helpdesk.
4. How does one Create Master details in DDO master?
EB card, telephone number, vehicle number, beneficiary (other than Employee) etc
Path to follow:
Finance→DDO master
5. How to check Beneficiary details ?
Finance→Bill→Bills Report→GTN beneficiary details
6. What is the process of Bill creation in Finance for Non Salary Bills?
Finance→Bill→Create bill→Fill all details→Continue→Click add line (fill all the details)→click add beneficiary (choose the beneficiary)→save→upload the attachment→choose common approval group–>forward.
Note:- attachment must
7. How does one check Salary bill E-payment return bills?
Finance→Payroll→Click on E-payment returns→Click date→Select type like : Employee, DDO ,others–>Search
Result list shows detail and reason for E-payment returns.
Please check the bank account number in Employee profile or beneficiary details.
8. How does one generate Salary bill e-return bill?
Finance→Payroll→E-payment returns→Select date→select Employee→search→ (add Bank details)→select and click generate bill
Go to Bill→Select bill type→e-return→Click go→Bill number shows→select details ( click approval group - check bank account details and amount )→complete 3 levels of approval→get treasury reference number and approve till L3 Audit level
9. What are the reasons to Salary bill E-Return ECS bill?
If mentioned points are missing, then E-payment return has to be done:
• Enter beneficiary name (Eg: As per the bank passbook name : bank of India , IOB )
• Bank account wrongly entered like: zero missing in prefix , one number missing in account number.
• IFSC code wrongly entered in bank details.
10. What is the valid procedure to Run reports in Finance Module?
Please ensure that you launch reports or submit concurrent requests by selecting parameters of your associated office.
Please don’t run/open reports without any filter criteria of office or employee.
11. What are the Clarifications on Bill process Audit Level?
• In Treasury Audit level process, return for correction should not be used for Salary/ Supplementary/Non salary Bills, other than contingencies bills (telephone, electricity & schemes bill etc) which is created from bill module.
• Audit L1 / L2 can’t reject any bill. If they want to audit, it shall be provided in remarks by selecting all check audit points and finally L3 (TO /ATO) can reject any bill.
• At Treasury audit level, either bill shall be passed / Rejected (Audit).
12. How does one download Attachments?
• Finance→Bill→enter bill number→GO→click print symbol→check outer page→download.
• Finance→payroll→report→Click ECS data report→Action→Enter bill number→continue→submit→Request Monitoring status-normal completed→view output→download (check beneficiary detail and bank details)
• Finance→payroll→Report→enfacement slip→Action→Enter bill number→continue→Submit→request monitoring status→view output (check HOA)
1. During contingency bill preparation, budget amount is shown as 0. How does one rectify this issue?
Kindly share the budget format through mail.
2. While selecting approval group in contingency bill creation, an error “Encountered an unexpected error”. Why?
In path Finance→ Bills, instead of choosing details option, kindly choose update option. The bill page will show. Click save button and then forward.
3. While forwarding the salary bill to treasury, it shows WF_PLSQL Error. How does one rectify this issue?
Please check functional role assigned to this approver. If Functional role is assigned, but issue still exists, kindly share a mail to helpdesk.
4. How does one Create Master details in DDO master?
EB card, telephone number, vehicle number, beneficiary (other than Employee) etc
Path to follow:
Finance→DDO master
5. How to check Beneficiary details ?
Finance→Bill→Bills Report→GTN beneficiary details
6. What is the process of Bill creation in Finance for Non Salary Bills?
Finance→Bill→Create bill→Fill all details→Continue→Click add line (fill all the details)→click add beneficiary (choose the beneficiary)→save→upload the attachment→choose common approval group–>forward.
Note:- attachment must
7. How does one check Salary bill E-payment return bills?
Finance→Payroll→Click on E-payment returns→Click date→Select type like : Employee, DDO ,others–>Search
Result list shows detail and reason for E-payment returns.
Please check the bank account number in Employee profile or beneficiary details.
8. How does one generate Salary bill e-return bill?
Finance→Payroll→E-payment returns→Select date→select Employee→search→ (add Bank details)→select and click generate bill
Go to Bill→Select bill type→e-return→Click go→Bill number shows→select details ( click approval group - check bank account details and amount )→complete 3 levels of approval→get treasury reference number and approve till L3 Audit level
9. What are the reasons to Salary bill E-Return ECS bill?
If mentioned points are missing, then E-payment return has to be done:
• Enter beneficiary name (Eg: As per the bank passbook name : bank of India , IOB )
• Bank account wrongly entered like: zero missing in prefix , one number missing in account number.
• IFSC code wrongly entered in bank details.
10. What is the valid procedure to Run reports in Finance Module?
Please ensure that you launch reports or submit concurrent requests by selecting parameters of your associated office.
Please don’t run/open reports without any filter criteria of office or employee.
11. What are the Clarifications on Bill process Audit Level?
• In Treasury Audit level process, return for correction should not be used for Salary/ Supplementary/Non salary Bills, other than contingencies bills (telephone, electricity & schemes bill etc) which is created from bill module.
• Audit L1 / L2 can’t reject any bill. If they want to audit, it shall be provided in remarks by selecting all check audit points and finally L3 (TO /ATO) can reject any bill.
• At Treasury audit level, either bill shall be passed / Rejected (Audit).
12. How does one download Attachments?
• Finance→Bill→enter bill number→GO→click print symbol→check outer page→download.
• Finance→payroll→report→Click ECS data report→Action→Enter bill number→continue→submit→Request Monitoring status-normal completed→view output→download (check beneficiary detail and bank details)
• Finance→payroll→Report→enfacement slip→Action→Enter bill number→continue→Submit→request monitoring status→view output (check HOA)
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